Updated: Jul 5
Imagine you own a Bakery. You run it as a well-oiled machine. To ensure it runs smoothly and efficiently, each component needs to function seamlessly, leaving no room for bottlenecks or manual errors; afterall, you are in the business of spreading happiness!
You make homemade cookies for multiple occasions and often serve family gatherings around your block. You have trained 5 employees; 3 to work on the Baking station, 1 for Mixing and 1 for Inventory and Other casual operations. You yourself handle the Cash Register.
One day, during Monsoon, a late for work Business Manager of an Event Management company stops by to have a quick Breakfast alternative at your Bakery. No doubt he Loved it!
The same evening you receive a call from the Manager’s assistant, with an order for the CEO's birthday party Next week! You take up the challenge, ask for a handsome amount and make the Biggest Batch of Cookies you have ever made. Yet at the End of the Day, you barely make any profit!!! Why is it so?
The problem lies in the Process. Small businesses and Startups often overlook the need for Efficient tracking of daily Tasks, Inventory and Damages and Document Organization. Small teams with 5-8 employees can manage this mess under an able founder.
But for How long?
The question arises, What is Automation?
In simple terms, automation uses technology to reduce human intervention. Automation allows us to do tedious tasks in a matter of seconds. Activities like washing clothes, dishes or vacuuming the floor are now simplified. Instead of doing these tasks by hand, you can take the help of automation and machines that can work for you. Same applies to businesses; to stay ahead, Business process automation becomes necessary.
Automating tasks reduces the workforce assigned, but also helps in reducing the operating cost of the company. Business Process Automation allows you to focus on more pressing tasks, while routine tasks are automated. This automatic procedure uses software systems and tools that help reduce errors and cut manual work to a minima.
Don't you think it is a fantastic way to save your time, effort and resources? And these resources could help in expanding your business's capabilities!
Here is a Real Life Example:
Would you like to hear about our client Jason Corbett's story? Jason is the proud owner of a carting business, and he has an interesting journey to share. In the past, Jason faced challenges in dealing with his clients' data, which was crucial for his carting services. The process of collecting and organizing this data used to be an extremely tiresome and time-consuming process, taking up around 17-18 hours of manual work! He approached us to find a solution to this. With automation, we were able to transform this tedious process into a piece of cake for him.
Now, Jason no longer has to invest an exorbitant amount of time and effort into handling the data. As a result, he has saved a substantial amount of time, which he can now allocate toward enhancing his business in various ways, or even to relax for a while.
Knowing this you should ask, What areas does Business Process Automation help in?
Automation streamlines repetitive tasks, saving time and effort. For example, an e-commerce business can automate order processing, reducing manual data entry and enabling faster fulfillment.
Automation reduces labor costs associated with repetitive tasks. For instance, A customer service company can implement an automated ticketing system that can eliminate the need for manual ticket assignment and will eventually lead to reduced labor expenses.
Enriched Accuracy and Quality
Automation minimizes human error and ensures accuracy. For example, An accounting firm can automate its invoice generation and reduce the risk of calculation errors.
Automation allows businesses to scale operations and adapt to changing demands. A customer service center can automate its call routing system, efficiently handling increased call volumes during peak periods.
So, at last, Do You Need Business Process Automation?
It is not exaggerating to say that automation is changing the business workflow. Furthermore, a recent report by 'Markets and Markets' says that the global Business Process Automation Market size is expected to grow from 9.8 billion in 2020 to USD 19.6 billion by 2026 at a 12.2% Compound Annual Growth Rate (CAGR).
Tech is changing the world as we speak. Recent developments in AI Technology has made the world realize the dangers of lagging behind in Industrial Revolution 4.0. Legacy businesses have inertia, Small Businesses have agility!
Experts suggest you install some or the other smart, efficient and cost effective measures when you are small, to scale better and faster!
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