What This Workflow Does
This n8n workflow automates the entire process of collecting, analyzing, and reporting customer reviews from Feedaty - a popular customer review platform similar to Trustpilot. It solves the time-consuming manual process of monitoring your online reputation by automatically scraping reviews, analyzing sentiment using Gemini 3 AI, and generating actionable reports.
The workflow combines ScrapegraphAI for reliable web scraping of Feedaty review pages with Gemini 3's advanced natural language processing to categorize feedback, detect sentiment trends, and highlight critical issues. This gives businesses real-time visibility into customer satisfaction without manual data collection.
How It Works
1. Automated Review Collection
The workflow uses ScrapegraphAI to scrape your Feedaty profile at scheduled intervals, extracting all new reviews with metadata like rating, date, and reviewer information. This happens without requiring API access from Feedaty.
2. AI-Powered Analysis
Each review is processed by Gemini 3 to perform sentiment analysis, categorize feedback into topics (product, service, delivery etc.), and flag urgent issues. The AI identifies emotional tone and extracts key phrases.
3. Reporting & Alerts
The system compiles analyzed reviews into periodic reports showing trends, sentiment scores, and improvement areas. Critical negative reviews trigger immediate alerts to your team via email or Slack.
Pro tip: Configure the workflow to run daily or weekly depending on your review volume. For high-traffic businesses, consider real-time processing.
Who This Is For
This automation is ideal for e-commerce stores, SaaS companies, and service businesses that receive customer feedback on Feedaty and need to:
- Monitor online reputation without manual checking
- Identify customer satisfaction trends over time
- Quickly respond to negative feedback
- Extract insights from unstructured review text
- Benchmark performance against competitors
What You'll Need
- An active n8n instance (cloud or self-hosted)
- Access to ScrapegraphAI (API key)
- Google Gemini 3 API access
- Your Feedaty business profile URL
- Destination for reports (Google Sheets, Slack, or email)
Quick Setup Guide
- Download and import the JSON template into your n8n instance
- Configure the ScrapegraphAI node with your API key
- Set up Gemini 3 API credentials in the AI analysis node
- Enter your Feedaty profile URL in the web scraper
- Configure output destinations (Slack, email, or spreadsheet)
- Set your preferred scheduling frequency
- Test and activate the workflow
Key Benefits
Save 10+ hours monthly by automating review collection and analysis that would normally require manual work.
Respond 3x faster to negative feedback with real-time alerts when critical reviews are detected.
Uncover hidden insights with AI-powered categorization of thousands of reviews into actionable themes.
Improve customer satisfaction by systematically addressing the most common complaints identified in your reports.
Benchmark performance with automated sentiment scoring and trend analysis over time.