What This Workflow Does
Manually copying customer testimonials from Feedspace to HubSpot CRM is a tedious, error-prone process that wastes valuable time. This n8n workflow automates the entire testimonial collection and syncing process, ensuring all customer feedback gets properly recorded in your CRM contact records.
The automation captures new testimonials as they're submitted to Feedspace, maps the data to the correct HubSpot contact fields, and adds them as notes or custom properties. This creates a centralized repository of social proof that your sales and marketing teams can leverage throughout the customer journey.
How It Works
1. Testimonial Trigger
The workflow monitors your Feedspace account for new testimonial submissions using webhooks or scheduled checks. Each new testimonial triggers the automation sequence.
2. Contact Matching
The system matches the testimonial to existing HubSpot contacts using email addresses, company names, or other identifiers. If no match exists, it can optionally create new contact records.
3. Data Transformation
Testimonial content gets formatted and enriched with metadata before syncing. This includes extracting star ratings, video URLs, or specific feedback snippets based on your configuration.
4. HubSpot Integration
The workflow updates the matched HubSpot contact with the testimonial data, adding it as a note, custom property, or activity record based on your preferred implementation.
Pro tip: Configure the workflow to only sync testimonials meeting specific criteria (like minimum star ratings) to maintain quality standards in your CRM.
Who This Is For
This automation is ideal for:
- Sales teams who need quick access to relevant testimonials during deals
- Marketing teams collecting social proof for case studies and campaigns
- Customer success managers tracking customer satisfaction trends
- Businesses using both Feedspace and HubSpot wanting to connect them
What You'll Need
- Active Feedspace account with API access
- HubSpot CRM account with developer permissions
- n8n instance (cloud or self-hosted)
- Basic understanding of n8n workflows
Quick Setup Guide
- Download the template file
- Import into your n8n instance
- Connect your Feedspace and HubSpot accounts
- Configure field mappings between systems
- Set your preferred sync frequency
- Test with sample data
- Activate the workflow
Key Benefits
Save 5-10 hours per month by eliminating manual testimonial collection and data entry between systems.
Improve deal velocity by giving sales teams instant access to relevant testimonials during customer conversations.
Maintain data accuracy with automated syncing that eliminates human error in transcription and data transfer.
Enhance marketing campaigns with a constantly updated library of authentic customer feedback.