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Google Reviews Reply Automation: Make.com Automation

Excited to introduce another Make.com Automation solution that brings innovation to business growth. In a world where Google My Business presence and customer reviews shape credibility, we addressed a common challenge: businesses struggling to actively request and respond to reviews.



Objective: Streamlining Google My Business reviews management to boost customer confidence, conversion rates, and SEO impact, using our expertise in Make.com Automation and ChatGPT bots.


Solution: Introducing an advanced automation scenario for prompt review requests and personalized replies using Make.com Automation and ChatGPT.


Advanced Tech & AI Tools:

  • Google My Business APIs: Accessing Google My Business APIs to automate review management and replies.

  • ChatGPT: Employing advanced prompt engineering to customize replies by analyzing each review against customer profiles.

  • Make.com: Orchestrating application and API connectivity through Make.com's cloud platform, enabling cost-effective 24/7 automation.

  • WhatsApp Official APIs: Employing WhatsApp for new customer review requests and periodic reminders.


Tangible Outcomes:

  • Amplified Reviews Collection: this make.com automation drives a remarkable 10x increase in review collection compared to manual methods.

  • Heightened Reputation: Actively responding to reviews, with the help of ChatGPT and Make.com enhances businesses' reputation and customer trust.

  • SEO Impact: Regular reviews contribute to improved SEO and search ranking, especially for doctors, restaurants, and entertainment businesses.

  • Streamlined Customer Interaction: Automated personalized replies with the help of ChatGPT and Make.com strengthen customer engagement without manual intervention.

Empowering Business Success:

Are you eager to boost your business's credibility, SEO, and customer engagement through automated reviews management? Let's collaborate to elevate your reputation and enhance customer interactions.

Reach out today, and let's explore how this innovative solution can reshape your online presence and drive meaningful growth.


With my 12 years of experience in the Automation industry, I also offer Business Process automation services, utilizing make.com and zapier automation. 


Get in touch to know more!


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